Privacy Policy
Privacy Policy
1. How can I be assured that woodenmango.com is a safe and secure shopping portal?
We, at woodenmango.com, are extremely committed to offer safe and secure transactions. We respect your privacy and walk the extra mile to ensure to make sure your personal details are kept confidential, without sharing them with any other party. To know more with regard to confidentiality of your details and information, kindly go through our “Privacy Policy.”
2. Does Wooden Mango store credit card details?
No. We do not store any credit card details.
3. Can my details be handed over to any third party?
You can be rest assured that your details and info will not be passed on or sold to any third party. Your privacy is extremely vital for us. Read more with regard to privacy protection under our “Privacy Policy.”
4. Can I make a debit/credit card transaction or make a Net Banking payment through my cell phone?
Yes. You can carry out debit/credit card transactions through the Wooden Mango mobile site. woodenmango.com is secured by Norton and powered by VeriSign that protects your card info while transmitting it securely to the highly-trusted payment gateways that are managed by leading Indian banks.
5. What personal information you collect from your website/app users:
We collect the following types of personal information from our website/app users:
Contact Information: This includes names, email addresses, phone numbers, and shipping addresses for order fulfillment and customer support.
Account Information: Usernames and passwords for account creation and management.
Payment Information: Payment card details and billing information for processing transactions.
Browsing Data: Information about users' browsing behavior on our website/app, such as pages visited and products viewed.
6. How you collect the information:
We collect personal information through various means, including:
User Input: Users provide information during the registration process, when making purchases, or when contacting customer support.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect data on user interactions with our website/app.
Third-party Sources: We may receive information from third-party sources, such as payment processors, for transaction verification.
7. How you use any collected information:
We use the collected information for the following purposes:
Order Fulfillment: To process and deliver orders to customers.
Account Management: To manage user accounts, including order history and preferences.
Customer Support: To provide assistance and support to our users.
Improving User Experience: To personalize the user experience and enhance the functionality of our website/app.
Marketing: To send promotional offers and updates to users who have opted in.
8. How you keep information safe:
We take data security seriously and employ various measures to keep personal information safe:
Encryption: Data transmitted between the user and our website/app is encrypted using industry-standard protocols.
Secure Storage: User data is stored in secure databases with limited access.
Regular Audits: We conduct security audits and assessments to identify and address vulnerabilities.
User Awareness: We educate our employees on data security best practices to prevent unauthorized access.
Clauses on information sharing with any third parties:
We do not share personal information with third parties unless required for specific purposes, such as:
Payment Processing: We share payment information with trusted payment processors to facilitate transactions.
Shipping and Logistics: Shipping and logistics providers receive necessary information for order delivery.
Marketing and Analytics: We may share anonymized and aggregated data with trusted partners for marketing and analytics purposes.
We do not sell or rent personal information to third parties, and we ensure that any third parties with whom we share data adhere to strict data protection standards.
